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Discussion topic: Mini box keeps disconnecting from the WiFi

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This message was authored by: Jenna361

Mini box keeps disconnecting from the WiFi

Every day the mini box keeps disconnecting from the internet, it doesnt happen on the main TV but both TV's connected to the mini boxes keep disconnecting. Can't access any apps. 

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This message was authored by: -Heather-

Re: Mini box keeps disconnecting from the WiFi

Posted by a Sky employee

Hi @Jenna361, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141 
 

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