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Discussion topic: Max Hub needs rebooting multiple times per day

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This message was authored by Regional+Accent This message was authored by: Regional+Accent

Max Hub needs rebooting multiple times per day

My internet repeatedly ddops requiring the hub to be rebooted several times per day. I've only noticed this happening on weekends as I'm at work during the week and not had an issue of evenings. Its almost as if I can only use no more than 2 devices at any time without having an issue. During the week we tend to only use tv apps/fire stick, but at the weekends we'll also make use of laptops and PCs too. I've recently come back to sky (21st Nov), and my previous connection with sky didn't have any issues so I can only presume its the new model of hub. It's very limited in its functionality as well as requiring an additional subscription for some settings (so I hear) which seems lile a terribe idea - but anything to squeeze more money out of your customers, right?
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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Max Hub needs rebooting multiple times per day

Posted by a Superuser, not a Sky employee. Find out more

@Regional+Accent wrote:

as well as requiring an additional subscription for some settings (so I hear) 

 


The Hub settings unlocked by the WiFi Max subscription supplement are for Parental Controls.

 

https://www.sky.com/help/articles/sky-wifi-max-parental-controls 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Regional+Accent
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This message was authored by Regional+Accent This message was authored by: Regional+Accent

Re: Max Hub needs rebooting multiple times per day


@TimmyBGood wrote:

@Regional+Accent wrote:

as well as requiring an additional subscription for some settings (so I hear) 

 


The Hub settings unlocked by the WiFi Max subscription supplement are for Parental Controls.

 

https://www.sky.com/help/articles/sky-wifi-max-parental-controls 


THAT'S EVEN WORSE!!

Forcing parents to pay extra for the 'privilege' of protecting their kids. Talk about an evil corporation.

 

But thanks for replying without answering my query

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