Maintain a continuous connection

[John8682]

The broadband speed is good. But there are very micro drops in connectivity which affect the both the tv and the ability to maintain a connection when doing tasks eg paying bills ordering stuff listening to a radio station 

[Brill+Gill]

Hi @John8682, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141