My wife works for a major High Street Bank and works from home 3 days a week. We have been sky customers for many years and moved to sky broadband a few years ago. I also work remotely as a consultant.
Recently her MS teams has started dropping; losing audio and/or video sporadically. Her helpdesk has provided a new laptop but issues are ongoing. Sky heldesk did not want to know, saying that their broadband is working to the house and it was a VPN issue?
Surely there is more that can be done?
