Broadband
0

Discussion topic: Low Internet speed to hub

Reply
Alex19951
What's this?
This message was authored by Alex19951 This message was authored by: Alex19951

Low Internet speed to hub

‎09 Oct 2024 12:37 PM

Good afternoon Sky team I have made many phone calls about this issue. Minimum speed to my hub should be 100 Mbps and paying for the 150 Mbps. Since it has been installed I have never had over 100Mbps Recently a replacement hub max was sent out but this has not made a difference. I am getting annoyed with this not being resolved yet. What is our next steps ? As it is making it difficult to work from home and just enjoy the Internet Kind regards Alex
Report post
Post 1 of 2
97 Views
Reply
0 Likes
Reply

All Replies

jamesn123
What's this?
Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Low Internet speed to hub

‎09 Oct 2024 01:44 PM

Posted by a Superuser, not a Sky employee. Find out more

@Alex19951 

What device are you using to test the speed?

Can you post a screenshot of the speedtest?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Report post
Post 2 of 2
79 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion