Discussion topic: Lost hub
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Message posted on 17 May 2026 01:36 PM
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Lost hub
Ive got an engineer visit on tuesday, but the sky hub was delivered to the wrong address, that i currently cannot get hold of. Can the appointment still go ahead? Whats the procedures as well if i cannot get to the hub as its been sent to the wrong place? Thanks 🙂
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Message posted on 17 May 2026 02:01 PM
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Re: Lost hub
How has it been delivered to the wrong address as it should go to the one where the order was placed ?
The installation and activation should go ahead as normal as it will be up to you to then connect up the hub which is quite easy to do.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 17 May 2026 02:04 PM
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Re: Lost hub
Okay great thanks as long as engineer visit is ok still!
I wasnt in and they gave it to Number 12, but there isnt a Number 12 on my road hahah
Assuming its just gone to the neighbour but nobody is in at the moment
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