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Discussion topic: Lost fibre connection

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This message was authored by: teamphoebe

Message posted on ‎21 Feb 2025 02:38 PM

Lost fibre connection

We are having work done outside house and builder may have damaged cable that runs to port

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Superuser
This message was authored by: Chrisee

Message posted on ‎21 Feb 2025 02:42 PM

Re: Lost fibre connection

Posted by a Superuser, not a Sky employee. Find out more

@teamphoebe if the ONT unit has a red LOS light call Sky to report the issue they will get Openreaxh out to repair the connection.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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