Lost connection no internet

[ChristineVS]

Recently for the last few months at midnight or just after my broadband drops completely but normally goes back on after an hour or so tonight it's been off 2 hours & I've done all the troubleshooting & nothing. So frustrating is anyone else experiencing similar late at night random weeks?

[Maria21]

Yes most nights after midnight it just goes of and doesn't come back on for hours

[Chrisee]

@Maria21 & @ChristineVS where service is lost for a few hours overnight but runs normally the rest of thectime it is due to maintenance or upgrade work. This essential work is scheduled so it causes inconvenience to the fewest people unfortunately you are among those affected.