Discussion topic: Loss of internet throughout the day

This message was authored by: Nosrac18 · ‎20 Apr 2023

Hi all,

is anyone having the same issue as myself? I live in dedridge and we have loss broadband connection throughout the whole day, this happened several times a day. I have called and complained, waste of my time!!! Plus I have lost to

much time on this. I am

paying for a service that is inadequate.

This message was authored by: Highlinder · ‎20 Apr 2023

@Nosrac18 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

Discussion topic: Loss of internet throughout the day

Loss of internet throughout the day

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