Broadband
0

Discussion topic: Loss of broadband

Reply
John340
What's this?
This message was authored by John340 This message was authored by: John340

Loss of broadband

‎04 Aug 2024 09:01 AM

Broadband checker saying everything's connected and fine, but broadband not working and local area have issues with lots of providers. Why is sky saying everything's fine @Sky 

Report post
Post 1 of 3
173 Views
Reply
0 Likes
Reply

All Replies

Cazz5033
What's this?
This message was authored by Cazz5033 This message was authored by: Cazz5033

Re: Loss of broadband

‎04 Aug 2024 09:08 AM

Mine is down as well, I never usually have an issue. Sky is saying it's all ok, it's obviously not!! 

Report post
Post 2 of 3
150 Views
Reply
0 Likes
Highlinder
What's this?
Superuser
This message was authored by Highlinder This message was authored by: Highlinder

Re: Loss of broadband

‎04 Aug 2024 09:10 AM

Posted by a Superuser, not a Sky employee. Find out more

@John340  & @Cazz5033  If you are using the service checker to check on your services and they are coming back as all is good this is showing historical data. Can you click on the broadband tab that is shown and run a updated broadband test please.



If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Report post
Post 3 of 3
143 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion