Discussion topic: Losing connection
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Message posted on ‎14 Dec 2024 10:57 AM
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Losing connection
We have just moved into a large house that has it's own network set up with wireless routers around the house to reach the areas away from the sky router.
we had our internet activated yesterday and we set the new box up and put an ethernet cable into the back of the sky router to send the internet connection around the house, and it works!
The problem is, on most devices it works for 2-3 minutes before it stops and says 'the server stopped responding' (when using safari) ... Intrestingly the TV has no issue but all apple devices and my windows laptop all have the same issue. If I turn the wifi off on my iphone and back on again it works again within seconds.
I'm assuming this must be a setting with the sky firewall or on our devices. Can anyone help us to resolve?
thanks
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Message posted on ‎17 Dec 2024 03:05 PM
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Re: Losing connection
The first thing to test would be to see if it works fine when just connecting the Sky hub & not all your other WiFi devices.
Myself & Others offer our time to help others, please be respectful.
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