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Discussion topic: List broadband and voice again

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This message was authored by: Ami74

List broadband and voice again

Lost broadband and voice connection for the second time in 2 days. The service checkers says there are no issues
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This message was authored by: caesarome

Re: List broadband and voice again

Posted by a Superuser, not a Sky employee. Find out more

@Ami74 

Try the checker again to see if it has now updated:
https://www.sky.com/servicechecker


If nothing shows then try this line test:
https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

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