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Discussion topic: List broadband and voice again
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This message was authored by: Ami74
Message posted on 27 May 2026 09:07 PM
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List broadband and voice again
Lost broadband and voice connection for the second time in 2 days. The service checkers says there are no issues
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 27 May 2026 10:14 PM
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Re: List broadband and voice again
Try the checker again to see if it has now updated:
https://www.sky.com/servicechecker
If nothing shows then try this line test:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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