0

Discussion topic: Latency issues

Reply
This message was authored by: Kbc

Latency issues

Devices all of them have random high latency issues on consoles, tablets, phones and TV. I have run a check it says its fine. I am paying for the best hub and booster... it seemed to work for a couple of weeks now its dropping again

Reply

All Replies

This message was authored by: Chrisee

Re: Latency issues

Posted by a Superuser, not a Sky employee. Find out more

@Kbc if you are using any wifi connection interference can cause packet loss and therfore latency issues. If you are gaming if at all possible use a cabled connection. Video streaming can also be affected.

 

You mention a hub and booster which is not an ideal set up unless the two form a mesh network. Sky supply older boosters comparable with the Sky Q mesh which the black hubs supportvand tgecexpander pods which match the white Sky Max hubs. If at all possible so dont mix the two. Third party boosters wont mesh with the hubs so are not recommended unless there is no overlap in signal. 

While the main cause of interference is WiFi networks within range you can also have issues with other wireless devices and any electrical device thst produces a spark or is malfunctioning like a microwave with a slight radiation leak. 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply