Laptop connection constant issues

[Haleylgc83]

I'm trying to do some work and my laptop is constantly disconnecting to the WiFi. It isn't an issue with my laptop as it works fine on other WiFi and my mobile hotspot. I've even tried sitting next to the hub and switching all other connected devices off and it still has problems.

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks