@Elizabeth190749 to network your lapptop ensure you are not too far from the Sky hub go into it's WiFi settings find the the SSID printed on the hub's label and enter the password from the label. However it is quite easy to misread Sky's passwords as they use both the letters I and O and the numbers 1 and 0.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
