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Discussion topic: Laggy WiFi!!

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This message was authored by: Pinkdestiny

Laggy WiFi!!

Speed test says I'm getting 900 but our WiFi is very laggy to the point we don't even bother with it. All tests come up as fine but why has this week it become laggy?
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This message was authored by: Chrisee

Re: Laggy WiFi!!

Posted by a Superuser, not a Sky employee. Find out more

@Pinkdestiny where are you seeing the 900Mb/s speed result. If it is the speed to your hub then your issue is likely to be with the connection from the hub to your devices. You can have a very fast broadbsnd connection and still have issues with  the WiFi connection in your home.

 

Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources. 

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.

 

However if you get 900Mb/s at your drvices something odd is happening.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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