Discussion topic: LOS light is red
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 28 Nov 2025 12:37 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
LOS light is red
LOS light is red and wifi not working
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 28 Nov 2025 12:39 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: LOS light is red
Mine too.......there's a pinned post about scheduled maintenance between 12 & 7am from the morning of the 26th but it doesn't specify which date just says time to time - maybe that's the issue ?
Message posted on 28 Nov 2025 12:41 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: LOS light is red
Message posted on 28 Nov 2025 12:46 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: LOS light is red
Must be maintenance as mine is red too. It'd be too coincidental if not that.
Message posted on 28 Nov 2025 03:03 AM - last edited: 28 Nov 2025 03:06 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: LOS light is red
If you have broadband issues between midnight and 0700 it’s likely to be essential overnight maintenance taking place which is carried out then to minimise disruption. There’s no pre-warning of this. That pinned post is for any night and isn't specific to one night.
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...
If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 28 Nov 2025 08:18 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: LOS light is red
@HazBear the issue is simply Openreach who operate the network dont tell their customers the ISPs when they are taking down an OLT thst generates the optical signal for work. Each node on an OLT supports up to 30 lines who could be customers of any ISP selling Openreach connections. If a whole unit requires an update then you may have a few hundred Sky customers affected. Each of the over 1,000 digital exchanges have multiple OLT units. To give advanced notice to the customers affected would be administratively complex and expensive and given the vast majority of the domestic customers are asleep largly pointless.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page