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Discussion topic: LOS light is red, no internet

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Avatar for OW1998
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This message was authored by: OW1998

Message posted on ‎25 Nov 2025 12:59 AM

LOS light is red, no internet

Have gone through all suggested fixes but it seems the LOS red light will remain on regardless and the hub won't reconnect to the internet

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎25 Nov 2025 07:03 AM

Re: LOS light is red, no internet

Posted by a Superuser, not a Sky employee. Find out more

@OW1998  given the time of day you posted it could well be maintenace work however if it's still down this morning and the service checker does not offer help call Sky to report the issue.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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