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Discussion topic: LAN cable keeps disconnecting and reconnecting

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This message was authored by: Laurenvearn92

LAN cable keeps disconnecting and reconnecting

Constantly being kicked from my game cause LAN cable constantly connecting and disconnecting. 5 brand new cables and still the problem persists. Sky max box is under my desk. No other issues with any other cables. Tried every port. Just the internet dips out on LAN every now and then driving me insane. 

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This message was authored by: Chrisee

Re: LAN cable keeps disconnecting and reconnecting

Posted by a Superuser, not a Sky employee. Find out more

@Laurenvearn92 Ethernet ports should latch the cable into place if the cable is coming lose iy sounds like the port either on the device or the hub are faulty. The ports are not designed for frequent use where cables are plugged and unplugged frequently. If all 3 of the ports on the hub are faulty then ask Sky to replace the unit but yoy might be charged if the damage is down to misuse.. 

Placing a hub under a desk is not the best position as it coukd get kicked but more importantly you are limiting its WiFi signal these units are notthe greatest WiFi performers in the first place.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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