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Discussion topic: Keep losing internet connection

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This message was authored by: Eileen68

Keep losing internet connection

It keeps losing internet on iPad and iPhone saying enter password. I enter it from the router says it is incorrect then connects then disconnects. Please help!

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This message was authored by: Mr+Flibbles+86

Re: Keep losing internet connection

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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This message was authored by: Eileen68

Re: Keep losing internet connection

I turned off my technology and next day it all worked.

Very frustrating though....

 

This message was authored by: Addie15

Re: Keep losing internet connection

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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