Discussion topic: Just got sky full fibre, my home phone does not work with it

This message was authored by: rmb0704 · ‎02 Feb 2023

plugged home phone into socket on back of sky router but it does not work

This message was authored by: TimmyBGood · ‎02 Feb 2023

'Just got' as in activated today? What colour is the Voice light on the front of the Hub?

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: rmb0704 · ‎02 Feb 2023

voice light not lit

This message was authored by: Highlinder · ‎02 Feb 2023

@rmb0704Is your broadband working and you can get on the internet okay?

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This message was authored by: jamesn123 · ‎02 Feb 2023

@rmb0704

Have you checked to see if the phone still works in the old copper port if its still there? Perhaps it hasnt been moved over yet

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: Highlinder · ‎02 Feb 2023

@jamesn123I had to re-start the router for the voice side to take effect. Also had a few instaces on here that the router had not been re-started since the service went live.

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Discussion topic: Just got sky full fibre, my home phone does not work with it

Just got sky full fibre, my home phone does not work with it

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