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Discussion topic: Ive had fiber fitted and have no connection 3 green lights on hun and 1 orange

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This message was authored by: fishtank123

Ive had fiber fitted and have no connection 3 green lights on hun and 1 orange

Changed from broadband to fibre and its never worked properly i have to turn wifi off my phone to connect to Google. Can't stream on tv the hub has 3 green lights on and one orange

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This message was authored by: JimM1

Re: Ive had fiber fitted and have no connection 3 green lights on hun and 1 orange

@fishtank123 Since you do not say what, here is the about linked below! May also be worth you taking a look at how the Broadband Shield is set on your account also! 

 

This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start

 

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