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Discussion topic: It doesn't work

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This message was authored by: Yuliia3

It doesn't work

In reality, it doesn't work and shows low activity, just two bars. But the app says everything works fine. Why is that? Why are they lying about the app?

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This message was authored by: Chrisee

Re: It doesn't work

Posted by a Superuser, not a Sky employee. Find out more

@Yuliia3 the WiFi signal level in your home will vary due to the layout of your home and how it is built. The two bars indicate that in that room thecsignal level is low. In many homes a single Sky hub cannot provide usable WiFi in every room. This is especially true if your home is trsditionally built with solid internal walls. Sometimes you ccan help by making sure the hub is out in the open on a surface somitsxsignal isnt blocked by radiators etc. if that doesn't work then you may need to pay Sky foor their WiFi Max bundlecwhich can supply up,to 3 WiFi extendrs.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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