26 Jan 2025 09:58 AM
I recently 'upgraded' my broadband as part of updating my Sky package and since doing so my WiFi connection has been much worse.
I never had any issues with my Sky broadband before and it was always super reliable. I now generally work from home and could work all day without any connectivity issues.
Now with the new router it just doesn't seem to have the same range and I struggle to stay connected to Teams calls in my office at home.
I have temporarily set up at my dining table to be able to work, but that is not exactly ideal.
Has anyone else had the the same issue since changing to a Sky Max Hub?
27 Jan 2025 11:10 AM
Posted by a Sky employeeHi @SF741
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
No problem. Browse or search to find help, or start a new discussion on Community.
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