@LaurenWhite make sure you are logging in using the Sky id linked to the email address you used when setting up the account.sky dystems take up to 24 hours to refect changes so if it is s very recent order you may need to be patient.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
