Discussion topic: Issue with Internet
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 15 Feb 2026 03:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Issue with Internet
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 15 Feb 2026 05:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Issue with Internet
@MelT2 There should be no problem between the two unless the Hub move has caused a distance issue with the Q to the Hub on the wireless wifi signal, same hub/same Q/same postion should be NO issue!
Message posted on 15 Feb 2026 05:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Issue with Internet
It has been moved but should not be an issue, as it worked once or twice. I have also had a booster linked
Message posted on 15 Feb 2026 05:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Issue with Internet
@MelT2 Then Black SR203 sky Broadband Hub linked to a sky Q main box and a sky SE210 Broadband Booster are the combination that works well, as your sky Hub has moved, what makes you think it's not a problem connecting to a Q, they are closer together now?
Message posted on 16 Feb 2026 09:11 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Issue with Internet
The Sky Q box and other devices say they are connect but no internet connection, across all devices.
Message posted on 16 Feb 2026 09:24 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Issue with Internet
@MelT2 So what do you see from this link below, you need to look at the Hub and the ONT involved!
This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page