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Discussion topic: Issue - Internet and Voice shows Amber
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This message was authored by: Swapnil25
Message posted on 27 May 2026 09:00 PM
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Issue - Internet and Voice shows Amber
I have tried multiple times switching off and on but still the device shows Amber for both Internet and Voice. WiFi shows Green but there is no internet. It's been good 20-25mins now. Please resolve it asap.
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 27 May 2026 09:21 PM
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Re: Issue - Internet and Voice shows Amber
@Swapnil25 given the number of similar posts there could be an outage. To check run the servicecchecker in the My Sky app overca mobile connection which will tell you if Sky arexaware of an issue affecting your line.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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