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Discussion topic: Is this a scam?

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This message was authored by: ThisisVG20

Message posted on ‎22 Oct 2025 08:48 AM

Is this a scam?

Hello

 

I was contacted yesterday on my mobile by a man saying he was from Sky and that my Broadband needed upgrading.  He said he wanted to make an appointment to fix it.  Do you think it is genuine or just a scam?   Would an engineer ring and make the appointment himself and would he need to come into my home?

 

(I'm not allowed to put the number he called from on this message)

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This message was authored by: TimmyBGood

Message posted on ‎22 Oct 2025 08:53 AM

Re: Is this a scam?

Posted by a Superuser, not a Sky employee. Find out more

@ThisisVG20 

 

Individual installers wouldn't get in touch that way, but an ISP might do so as part of the national rollout of FTTP.

 

https://www.sky.com/help/articles/full-fibre-broadband-at-no-extra-cost 

 

As with all cold-calls, an abundance of caution is advisable.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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