Is there down time on Wi-Fi/broadband during installation? Thanks

[Pjh3]

Is there any downtime on Wi-Fi/broadband during installation of gigafast? 

Thanks 

[TimmyBGood]

@Pjh3 

There shouldn't be, but there's also no guarantee of continuity of service.

Putting the address into the BT Wholesale Availability Checker should indicate which provisioning type is applicable.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

It's the table and the two text lines below it which are most useful.

Remove any personal information (such as the address itself) if you post an image.

[Pjh3]

Thank you for your help 

[TimmyBGood]

@Pjh3 

No problem.

One instance, for example, of really significant down-time is where a fibre installer decides to cut an existing working copper line to use as a pull-through to bring optical cable along a duct which then turns out to be blocked...

[Chrisee]

@Pjh3 As @TimmyBGood there can be considerable downtime in some circumstances but most switches are seamless. Getting the fibre to my home was a drama which took months but as the copper line followed a different route it remained up until after the new fibre service was up and running. The forum tends to collect horror stories as happy customers dont post very often.