Discussion topic: Is an engineer coming, or do I plug in myself?

This message was authored by: Hazcam · ‎25 Mar 2024

Could you please tell me when a engineer is coming and are setting up brordband or do I have to do it myself ?

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Moderator note: subject of thread updated to better reflect the conversation

This message was authored by: Giggsy1977 · ‎25 Mar 2024

Is it just a case of you being sent a router to connect to an existing line or are you having a line installed/fibre installed as well?

Not a sky broadband subscriber

This message was authored by: TimmyBGood · ‎25 Mar 2024

Putting the address into the BT Wholesale Availability Checker should indicate which provisioning type is applicable.

It's the table and the two text lines below it which are most useful.

Remove any personal information (such as the address itself) if you post an image.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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