Is an engineer coming, or do I plug in myself?

[Hazcam]

Could you please tell me when a engineer is coming and are setting up brordband or do I have to do it myself  ?

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Moderator note: subject of thread updated to better reflect the conversation

[Giggsy1977]

Is it just a case of you being sent a router to connect to an existing line or are you having a line installed/fibre installed as well? 

[TimmyBGood]

@Hazcam 

Putting the address into the BT Wholesale Availability Checker should indicate which provisioning type is applicable.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

It's the table and the two text lines below it which are most useful.

Remove any personal information (such as the address itself) if you post an image.