Discussion topic: Internwr iaconnectng
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Message posted on 03 Mar 2026 03:01 PM
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Internwr iaconnectng
Hello Hope you well? We have issue with ours internet Broadband from yesterday.Onternet every 10min getting disconnected the light on router get red and after green then white. This happen from yesterday every 10min please sort this issue ASAP I have done all steps from the help desc .This is my phone
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Message posted on 03 Mar 2026 03:07 PM
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Re: Internwr iaconnectng
@Michalruchaster you are not talking to Sky by posting in this forum if you need their help you will havecto call and speak to an agent.
From thecsymptoms you describe the hub is losing connection to the exchange (red light), then trying to renconnrct (flashing green) and connecting (white light). It is possible but unlikely the service checkervin the My Sky app has picked up,the issuecand will offer to book an engineer. Calling Sky may also getvthecsame outcome but depending on how long this is has been hapoening and thevnumber of drops Openreach shose network Sky use may not becwilling t oncommitt an engineer until the automatic systems managing the line have had an opportunity to work which takescacweek or so.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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