Discussion topic: Internet
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Message posted on 19 Aug 2026 07:50 PM
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Internet
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Message posted on 19 Aug 2026 07:51 PM
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Re: Internet
Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 19 Aug 2026 08:15 PM
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Re: Internet
@eddie.ie wrote:
Apparently no issue in my area
It's important to understand that this message is intended to mean there's no wider area outage: it absolutely doesn't rule out an individual circuit fault affecting your particular address.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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