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Discussion topic: Internet

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Avatar for Joey213
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This message was authored by: Joey213

Message posted on ‎08 Nov 2024 08:43 PM

Internet

All week the internet keeps losing connection. 
phones , tv and tablets . 

very frustrating as I've been trying to even work from home and keeps disconnecting the laptop. 

when I run the test it says fine but it's far from fine . 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎09 Nov 2024 07:16 AM

Re: Internet

Posted by a Superuser, not a Sky employee. Find out more

@Joey213 the lights on your hub will tell you if its lost connection see https://www.sky.com/help/articles/hub-lights-explained-start

 

If tgere is an intermittent line fault then call Sky and report it so it can be checked out

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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