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Discussion topic: Internet

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Lynne831
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This message was authored by Lynne831 This message was authored by: Lynne831

Internet

‎24 Aug 2024 07:33 PM

My Internet isn't working right it's all saying connected done a test on the line and its saying everything looks good. but can't actually go online to search anything up on Google
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Chrisee
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This message was authored by Chrisee This message was authored by: Chrisee

Re: Internet

‎25 Aug 2024 07:24 AM

Posted by a Superuser, not a Sky employee. Find out more

@Lynne831 the test initially reports the result of the last routine check which was run beforecyour fault started so try clicking to run the test again. If the test then doesnt either tell you Sky are aware of a fault affecting your line or offer to book an engineer call Sky to report it

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Lynne831
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This message was authored by Lynne831 This message was authored by: Lynne831

Re: Internet

‎26 Aug 2024 12:34 AM

Thank you for your help

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