30 Jul 2024 07:40 PM
Hi I have just run some checks in my internet and in my sons loft bedroom both his fire stick and tv signal is rubbbish. Is there anyway I can boost it. I'm thinking it's maybe because it's a loft bedroom?
30 Jul 2024 07:57 PM
Posted by a Superuser, not a Sky employee. Find out more
@SJ27 wrote:
Is there anyway I can boost it. I'm thinking it's maybe because it's a loft bedroom?
Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.
Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.
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