Internet

[Karenmsrie]

My internet is down the light was orange now flickering yellow 

this is a constant fault with my sky it has been going on for years now 

we got about 7-8 months of decent WiFi then the same problem is starting and still no refund or gratis from sky

[Highlinder]

@Karenmsrie Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.