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Discussion topic: Internet

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This message was authored by Karenmsrie This message was authored by: Karenmsrie

Internet

My internet is down the light was orange now flickering yellow 

this is a constant fault with my sky it has been going on for years now 

we got about 7-8 months of decent WiFi then the same problem is starting and still no refund or gratis from sky

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Internet

Posted by a Superuser, not a Sky employee. Find out more

@Karenmsrie Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.



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