03 Apr 2024 06:18 PM
My internet is down the light was orange now flickering yellow
this is a constant fault with my sky it has been going on for years now
we got about 7-8 months of decent WiFi then the same problem is starting and still no refund or gratis from sky
03 Apr 2024 08:38 PM
Posted by a Superuser, not a Sky employee. Find out more@Karenmsrie Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
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