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Discussion topic: Internet tripping out

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Leepratt1991
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This message was authored by Leepratt1991 This message was authored by: Leepratt1991

Internet tripping out

‎09 Apr 2024 10:09 AM

Hi, my broadband keeps tripping out and disconnecting all my devices. It's happening frequently and causing me a lot of issues. Is there any reason for this happening? I've ran the online diagnostics and it says there is an issue with the WiFi but when I press let's fix it, it says no issue? Could it be the router? It does seem to be getting quite hot. Any help would be appreciated
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jamesn123
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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Internet tripping out

‎11 Apr 2024 11:23 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Leepratt1991 Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump...

 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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