Internet speed

[Chunkflunk]

Since having fibre installed my sky glass tv is buffering alot. Whenever I check my connection on the my sky app, it always says ' no issues and speed is around 150mbps'. But when I check using fast.com or ookla it is never over 30mbps, alsowhen downloading games/apps I've never seen the download speed above 35 - 40 mbps.... are these sources reliable for the speeds um getting?

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.