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Discussion topic: Internet speed problems?

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This message was authored by: George6838

Message posted on ‎01 Dec 2024 08:30 AM

Internet speed problems?

I recently bought oled 4k tv. I have been having problems with pixel distorted and sound cracking  This is mainly on ITV live tv. I have been running internet speed test and it is showing average of 16mbs. What can I do improve speed or solve problem

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Avatar for TimmyBGood
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Superuser
This message was authored by: TimmyBGood

Message posted on ‎01 Dec 2024 09:09 AM

Re: Internet speed problems?

Posted by a Superuser, not a Sky employee. Find out more
@George6838 wrote:

 

  This is mainly on ITV live tv.

Is that live television arriving through an aerial, a satellite dish or a streaming box?

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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