Discussion topic: Internet signal poor / intermittent
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Message posted on 12 Aug 2026 06:02 PM
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Internet signal poor / intermittent
Please can you send out an engineer as our internet is still poor / intermittent despite our recent upgrade and the addition of the an extender. We have previously also swapped the router but still the same issues. Can you provide a better router with a stronger signal as I think our existing router is not good enough.
Thanks,
Matt
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Message posted on 12 Aug 2026 07:21 PM - last edited: 12 Aug 2026 07:28 PM
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Re: Internet signal poor / intermittent
@Matt385 wrote:
Can you provide a better router with a stronger signal as I think our existing router is not good enough.
The Max Hub is the most current mainstream Sky model.
In the UK the more recent Gigafast+ Hub only goes to Sky Broadband customers provisioned over the CityFibre network.
Generally speaking no router actually had a 'stronger' signal because maximum power output is limited by national regulations: you wouldn't want to share room space with a microwave emitter which wasn't.
If you already have one Max booster pod, Sky will loan up to two more.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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