Internet signal dropping

[lewok666]

My Internet (full fibre broadband) keeps dipping / dropping in and out. My smart speaker constantly disconnects, when im working from home my phone / laptop keep disconnecting, and it happens to other family members and visiting friends also. Could this be a connection issue? Faulty equipment?

[arcadeavenger]

Hi @lewok666 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141 Thanks, Becca.