Internet showing as working but shocking connection

[Debbie19722]

Hi I am still having problems with my internet when I check on my app it is stating that I have internet connection with good speed and all devices connected however I am working from home today and my connection is awful have missed some important meetings due to this 

[Brill+Gill]

Hi @Debbie19722, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141