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Discussion topic: Internet really bad on PS5

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This message was authored by: Nataliecooke

Internet really bad on PS5

I've had the sky max internet for a few months now but my sons PS5 keeps disconnecting, his phone and my PS5. We have had the booster but still no better if anything it's worse with the booster. Really tempted to change internet 

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This message was authored by: Me134

Re: Internet really bad on PS5

Posted by a Superuser, not a Sky employee. Find out more

@Nataliecooke wrote:

I've had the sky max internet for a few months now but my sons PS5 keeps disconnecting, his phone and my PS5. We have had the booster but still no better if anything it's worse with the booster. Really tempted to change internet 


if the issue is the wifi not reaching your sons room then changing supplier won't be of much help. Especially for a game console or PC you need a stable (preferably) high speed connection with little lag, wifi doesn't usually cut it for this.

 

Is it a Sky booster and if so are you on the Sky WiFi Max scheme? If so you can contact them and ask for an engineer visit who will perhaps decide that another pod (up to 3 in the household) is needed and show you the best place to position them.

 

The best solution though is if you can get an ethernet cable between the main hub and your sons room, plug the cable into an unmanaged network switch (around £10 from Amazon) and then have short ethernet leads to the booster (presuming it has an ethernet port) and another to the PS5 will maximise your broadband/wifi.

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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub

This message was authored by: Chrisee

Re: Internet really bad on PS5

Posted by a Superuser, not a Sky employee. Find out more

@Nataliecooke agree with @Me134 but would add f Ethernet is not practical connecting games consoles using powerline networking adapters is an alternative. These use your home's mains wiring to carry the date. You need a kit with two adapters one id plugged into a wall mains socket and connects by `Ethernet to the hub the second is plugged into a wall socket of your son's room and connects to the PS5 by Ethernet. The kits include the cables.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: Me134

Re: Internet really bad on PS5

Posted by a Superuser, not a Sky employee. Find out more

@Chrisee wrote:

@Nataliecooke agree with @Me134 but would add f Ethernet is not practical connecting games consoles using powerline networking adapters is an alternative. These use your home's mains wiring to carry the date. You need a kit with two adapters one id plugged into a wall mains socket and connects by `Ethernet to the hub the second is plugged into a wall socket of your son's room and connects to the PS5 by Ethernet. The kits include the cables.


I've never used powerlines myself, but if the upstairs and downstairs are on different circuits (as are ours, so I presume it's common), does that not cause an issue?

**********************************************************
Not a Sky employee
**********************************************************
Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub

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