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Discussion topic: Internet problem

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This message was authored by: AshB33

Internet problem

My sky box is solid red and the open reach box has a flashing green light on PON then no other light on LOS or LAN 

 

I have checked all cables plugs ect I tried a reset on the openreach box all lights just flashed continuously after a while I turned it off and on again and lights back to green for power but flashing green for PON and no other lights 

 

the sky box itself has no buttons for power or reset any ideas on how to fix this myself or is an engineer needed? 

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This message was authored by: TimmyBGood

Re: Internet problem

Posted by a Superuser, not a Sky employee. Find out more

@AshB33 wrote:

 

the sky box itself has no buttons for power or reset 

 


Pull the power supply connection.

 

This cannot resolve an external issue though.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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