Internet problem

[Ryancamber]

My Internet is running really slow im get anywhere from 9mbps- 100mbps ive check my speeds on my phone and my consoles and says the say everytime

[Chrisee]

@Ryancamber run the service checker in the My Sky app or website as that will show the speed to your hub which is checked everyday. Assuming that is OK the problem is the speed of the connection between the hub and your devices. If you areusing wifi the lsyout and type of constructionof your home affects the wifi speed. To get fast wifi in every room will in many homes require mutiple WiFi sources. Sky sell a package called Wi`Fi Max which can supply up to 3 extenders or you can buy your own wifi system.