Internet ping issues

[samref]

when playing the ps5 we are having issues with the ping. we can see that it dropping in and out which is making gaming unusable.

[miless]

Are you using the white Max router?

I've had similar issues as seen here: https://helpforum.sky.com/t5/Broadband/High-ping-with-Wi-Fi-Max-router/m-p/4531086