Internet not working

[Danjj]

My internet is t working, I've checked the connections and everything seems good. But the internet light on my hub is t on and the voice light is amber. 

[JimM1]

@Danjj There is the possibility the orange voice light is an issue disguising the Internet fact, switch the hub off for 5 minutes, then see what it's like when back on!

[Danjj]

This hasn't worked, when trying to connect to the internet I page comes up that there is something wrong with the connection but everything is plugged in

[JimM1]

@Danjj See the other link below.

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.

If you’re still having problems you may need to call Sky to report it. Dial 150 free from your Sky Talk landline (if it’s still working).