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Discussion topic: Internet not working

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This message was authored by: ConnorWhitney

Internet not working

I've recently changed my package from 100mbs to 500mbs, it says on the sky app that everything is working fine and that it's running at 500mbs, now my PlayStation is still saying it's 80mbs. I've tried everything now nothing will connect to my internet even though the app says it's working fine 

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This message was authored by: JimM1

Re: Internet not working

@ConnorWhitney Use the service checker, look at the broadband to see what sky think you are on and connected to the hub, you should see a jump in the last 30 day history for the package update. Link is below.

 

https://www.sky.com/servicechecker

 

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