0

Discussion topic: Internet not working

Reply
Avatar for Christopher51
Level 1 icon
What's this?
This message was authored by: Christopher51

Message posted on ‎13 Apr 2025 10:11 AM

Internet not working

Internet not working even though I'd done the checks an it says pints all good an it's been this way for around two months I work away so on the one day I'm home I can do nothing with it 

Report post
Post 1 of 4
275 Views
0 Likes
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎13 Apr 2025 10:15 AM

Re: Internet not working

Posted by a Superuser, not a Sky employee. Find out more

@Christopher51 

What checks have you done so have you run the broadband line test ?

What lights are lit on your hub and have you rebooted it ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 4
272 Views
0 Likes
Reply
Avatar for Christopher51
Level 1 icon
What's this?
Topic Author
This message was authored by: Christopher51

Message posted on ‎13 Apr 2025 11:06 AM

Re: Internet not working

Hi yes Iv run the tests an rebooted it an still the same the first light is green but the other 3 just flash amber or not on at all 

Report post
Post 3 of 4
250 Views
0 Likes
Reply
Avatar for RozaBG
Level 1 icon
What's this?
This message was authored by: RozaBG

Message posted on ‎22 Apr 2025 01:26 PM

Re: Internet not working

Did you try to reset your hub? Sometimes it helps...

Report post
Post 4 of 4
173 Views
0 Likes
Reply
Reply