Internet not working

[Josh88]

Everything connected and turned on then just lost connection and won't come back on 

[Daniel0210]

@Josh88 
Use the below link to check to see if there are any outages nearby https://www.sky.com/servicechecker
(This should determine if there's an identified fault affecting multiple households)

If there aren't any then try running the line test here
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.

Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.

[Josh88]

Done all above, still not working and test on the app says it's fine and it's not